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Frequently asked questions
Answers to the things people ask most about Launchpad. Can't find what you need? Get in touch.
Questions and answers
What is Launchpad?
+Launchpad is a workspace for AI teams. You build AI coworkers — each with a defined role, expertise, and identity — group them into teams, and run real collaborative sessions. The output of a session becomes an editable canvas you keep, refine, and share.
What problem does Launchpad solve?
+Consulting work moves — between questions, sessions, people and revisions — and each move usually means rebuilding the working setup: re-briefing an AI tool, reassembling the method, re-finding what the client already told you. Launchpad keeps your firm’s methodology and specialist setup reusable across client projects, keeps each client’s context inside its own engagement, and adds structured challenge before senior review — so the work keeps moving instead of starting over.
Does Launchpad replace ChatGPT or Claude?
+No, and it doesn’t need to. General-purpose AI tools do good work, and many consultants use them well. Launchpad adds what an individual chat tool doesn’t carry: durable specialist roles and methodology shared across the firm, client context isolated per engagement, structured critique and validation, and a reviewed path from working session to client-ready deliverable. If a single assistant covers your needs, it may genuinely be enough — the comparison pages on this site say so plainly.
Can I keep using my existing AI tools?
+Yes. Launchpad doesn’t ask you to stop using other AI tools. It’s where the client work you want structured lives — reusable methodology, isolated client context, reviewed output — and it works alongside whatever else you use day to day.
How does Launchpad keep methodology reusable across client projects?
+Specialist definitions, team setups and firm-level knowledge are defined once and stay available across engagements — the next project starts from a stronger baseline instead of a copy of the last one. Updates apply to work from that point forward, and promoting a lesson into firm knowledge is a deliberate human act. Nothing becomes reusable automatically, and a client’s facts never become firm capability.
How is client-specific context kept separate?
+Each client engagement lives in its own workspace: its documents, sessions, memory and outputs belong there. Access control is row-level security enforced by the database on every table — not a filter the application is trusted to apply. Firm methodology can travel between engagements; client facts stay with their engagement.
What does the Critic do?
+A critic role challenges the work while it’s still cheap to change: thin reasoning, convenient conclusions, assumptions nobody examined. It surfaces weaknesses before senior review so that review can focus on judgement. It doesn’t replace that judgement, and it doesn’t guarantee correctness.
What does the Validator do?
+A validator role sorts claims by evidence: what the available material supports, what it doesn’t, and what remains open. It names gaps rather than smoothing them over, so unsupported claims are visible before the work reaches review. Like the critic, it doesn’t guarantee correctness.
Who approves what reaches the client?
+You do. The client-facing deliverable is generated from the report a person reviewed and approved, and nothing reaches a client without a human deciding it should. That boundary is deliberate — it isn’t configurable away.
What is an AI coworker?
+A coworker is a durable AI identity. You define who they are, what they know, and what they should always push back on — and they show up that way every session, every team. Think of them as a consistent specialist you build once and use across any project.
What is a team?
+A team is a group of coworkers working together. You choose who is in the room, assign roles, and set how they interact. The team frame keeps each coworker in character while coordinating the session.
What happens in a session?
+You give your team a prompt and they work through it together — drawing on what they know, handing off between specialists, and converging on a result. Everything happens in one session workspace, and the output lands in a canvas.
What is a canvas?
+A canvas is the document a session produces. It is structured, block-based, and editable — you can refine it, restructure it, and produce a version ready to hand off or share.
What is the interactive demo?
+A free, pre-loaded product environment you can explore without an account or a card. It replays recorded Launchpad sessions — a worked consulting engagement, specialist contributions, critique and validation, and a real output — so you can see how the product works before paying.
Does the demo use live AI?
+No. The demo replays recorded Launchpad sessions in a pre-loaded environment; no live AI calls are made. To ask your own questions on your own work, use Launchpad Live — the paid product.
Can I ask off-script questions in the demo?
+No — because the demo replays recorded sessions, off-script questions are not answered. To put your own questions to the product, go to Launchpad Live, or bring your use case to a founder walkthrough.
Is the demo free?
+Yes. The demo is completely free — no account, no email address required. You step into a workspace that is already set up, with coworkers, teams, sessions, and canvases ready to explore.
Is there a free trial?
+There is no time-limited free trial. The demo lets you walk through the product at your own pace. To run your own sessions with your own prompts and data, you need a subscription.
How much does Launchpad Live cost?
+Launchpad Live is a paid subscription with four plans, from a two-person entry tier up to larger teams and an enterprise route — seats, monthly token allowance and included capabilities scale with the plan. Current prices are always on the pricing page, which reads live billing configuration.
Is a credit card required?
+Yes, for Launchpad Live. Access is immediate once your account and payment are set up. The interactive demo needs no card and no account.
How many users can I start with?
+The entry plan starts at two users, and seats scale with the plan — move up when more of the team works in Launchpad.
How do tokens work?
+AI work in Launchpad runs on tokens. A small initial token allowance is included with your plan, the monthly allowance scales with the plan tier, and more can be added on request. Token budgets can be assigned at workspace or individual-user level.
Can I start without talking to anyone?
+Yes. You can buy directly and start immediately after account and payment setup — no sales conversation is required. Founder help is available if you want it, never required.
Can a founder help us with setup?
+Yes. Bring a real workflow — an engagement, a setup question, a security concern or an onboarding need — and a Launchpad founder will walk through it with you: a product walkthrough, a guided demo, onboarding, a use-case discussion or a security and data discussion. It’s optional help, not a sales gate.
What does a subscription include?
+A subscription gives you access to the full product: create your own coworkers and teams, run sessions with real AI, build up organisational memory, and work with your own knowledge library. See the pricing page for plan details.
Can I use my own documents?
+Yes. You can upload documents to a knowledge library that your coworkers can draw on during sessions. Your context, available when it matters.
Where is my data stored?
+Your data is stored in the EU — our infrastructure runs on Supabase in Frankfurt, Germany. We take data residency and privacy seriously; reach out if you have specific compliance questions.
When is Launchpad not the right fit?
+When one person does most of the delivery, the work is transactional and rarely revisited, there’s little reusable methodology to carry between clients, or what you mainly need is autonomous back-office automation rather than reviewed client work — your current setup may genuinely be enough. Launchpad earns its place when several people work across concurrent engagements, methodology is worth reusing, senior review is a real constraint, and client confidentiality is non-negotiable.
Still have a question?
Bring us the use case and we will walk through it with you.